The email address of a PartnerPage account can't be edited, not even by an Admin. To log in with a different address, invite that address to your organization and then delete the old account. Which "company name" you change depends on where the name shows: your partner profile, your directory, your billing details or your PartnerPage organization. This article applies to vendors and partners.
Who can do this: Admin and Manager roles invite and delete team members (Admin only in service provider organizations) · Availability: all directories
Change the email address you log in with
To switch your PartnerPage login to another email address:
In Settings > Team, click Invite team member. If your role can't invite people, ask your company's Admin.
Enter your Name, the Email address you want to use, and a Role. Click Send invitation.
Open the invitation email at that address and follow its link.
On the sign-up page, fill in your details and click Join PartnerPage. The dashboard opens in your company's account.
Logged in with the address you switched to, go to Settings > Team and open the old account.
Click Delete team member, then Delete user. Deleting an account can't be undone.
If your role can't delete team members, ask your company's Admin to do steps 5 and 6.
After you switch email addresses
The account for your other address starts fresh. Check these settings:
Notifications: set your email notifications again in the user menu under Notifications.
Calendar: if you use the Scheduler, connect your calendar again in Settings > Calendar.
Partners only, contact request emails: if the directory owner has picked specific people for your profile (its Partner contacts list), only those people get contact request emails. Ask the directory owner to add the address you switched to.
Change the name on your partner profile (listing)
The name visitors see on a partner profile is the Name field on the profile's About card. Partners edit it in their profile; vendors edit it in Partners > the partner. If the field shows Managed by directory owner with a lock, only the directory owner can change it. Renaming a profile doesn't change its web address. See Edit your profile.
Change your directory's name
Vendors change a directory's name in Customizations > Configuration, on the Directory name card. Click Save after typing the name. See Directory settings in Configuration.
Change the company name on your invoices
Vendors change the company name and billing email printed on invoices in Settings > Billing: click Replace credit card and update Company name and Billing email in the form. See Billing, invoices and payment methods.
Change your PartnerPage organization name
The organization name is the company name on your PartnerPage account, shown as Company on your Profile page. It can't be changed in the dashboard. To rename your organization, contact PartnerPage support.
Troubleshooting
The invitation page says "It looks like you may already have a PartnerPage account!"
This message means the address you invited already has a PartnerPage account. Click Sign in here and log in with it. An account belongs to one organization at a time. If that account belongs to a different company, contact PartnerPage support.
Related: Log in to PartnerPage · Edit your profile